Shipping policy

Thank you for visiting and shopping at Lulu Women's Boots. Following are the terms and conditions that constitute our Shipping Policy.

1. Order Processing Time

All orders are processed within [1-3] business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

  • Standard Shipping: Estimated delivery time is [5-8] business days. Cost: [e.g., Free for orders over $50, otherwise $5.99].

  • Expedited Shipping: Estimated delivery time is [2-3] business days. Cost: [e.g., $12.99].

Please note: Delivery delays can occasionally occur due to weather, holidays, or carrier-related circumstances beyond our control.

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. You can use this number to check the status of your package at any time.

4. Customs, Duties, and Taxes (For International Shipping)

Lulu Women's Boots is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damages or Lost Packages

We strive to ensure your items arrive safely. If you received your order damaged, or if the tracking shows it was delivered but you haven't received it, please contact our customer service team within [7] days of receiving the package (or the estimated delivery date). Please save all packaging materials and damaged goods so we can assist you in filing a claim with the carrier.

6. Contact Us

If you have any questions about our Shipping Policy or your order, please feel free to contact us:

  • Email: xiaozhuo778@gmail.com (or insert your official business email)

  • Business Hours: Monday - Friday, [9:00 AM - 5:00 PM]